Incidents | CulperSec, Inc. Incidents reported on status page for CulperSec, Inc. https://status.culpersec.com/ https://d1lppblt9t2x15.cloudfront.net/logos/d636552cdced132cf8cd2ea6a37304c6.png Incidents | CulperSec, Inc. https://status.culpersec.com/ en Investigating intermittent issues https://status.culpersec.com/incident/602005 Thu, 12 Jun 2025 21:50:00 -0000 https://status.culpersec.com/incident/602005#84135d278004382fdeaeb732087775642be91d3bf3a97878f28c5bd587cd4236 All services have returned to baseline and are no longer degraded. Upstream provider issues have been resolved and we are continuing to improve on our high availability model for affected systems. Investigating intermittent issues https://status.culpersec.com/incident/602005 Thu, 12 Jun 2025 21:50:00 -0000 https://status.culpersec.com/incident/602005#84135d278004382fdeaeb732087775642be91d3bf3a97878f28c5bd587cd4236 All services have returned to baseline and are no longer degraded. Upstream provider issues have been resolved and we are continuing to improve on our high availability model for affected systems. Investigating intermittent issues https://status.culpersec.com/incident/602005 Thu, 12 Jun 2025 21:07:00 -0000 https://status.culpersec.com/incident/602005#42242ae085550890f7161bbfac1e1d80aa0f5f60e258d6dde441383cef9b8918 We are continuing to monitor, all services have been restored. Investigating intermittent issues https://status.culpersec.com/incident/602005 Thu, 12 Jun 2025 21:07:00 -0000 https://status.culpersec.com/incident/602005#42242ae085550890f7161bbfac1e1d80aa0f5f60e258d6dde441383cef9b8918 We are continuing to monitor, all services have been restored. Investigating intermittent issues https://status.culpersec.com/incident/602005 Thu, 12 Jun 2025 20:06:00 -0000 https://status.culpersec.com/incident/602005#cb7901ac6a562166977949e33d9aaf8f5d96c3da68d15bb9e0a48ca002d27895 Errors across various services remain intermittent. We are still seeing slow improvement in error rates, but they do remain elevated. Increased response times for Authentication remain an issue, though error rates are decreasing. We are continuing to monitor and will post updates as we have additional information. Investigating intermittent issues https://status.culpersec.com/incident/602005 Thu, 12 Jun 2025 20:06:00 -0000 https://status.culpersec.com/incident/602005#cb7901ac6a562166977949e33d9aaf8f5d96c3da68d15bb9e0a48ca002d27895 Errors across various services remain intermittent. We are still seeing slow improvement in error rates, but they do remain elevated. Increased response times for Authentication remain an issue, though error rates are decreasing. We are continuing to monitor and will post updates as we have additional information. Investigating intermittent issues https://status.culpersec.com/incident/602005 Thu, 12 Jun 2025 18:44:00 -0000 https://status.culpersec.com/incident/602005#5128b37662a1d22d9748b81be3d9e798eca0566667ba7b149cefd9d7eeabc75b We believe connectivity issues are the result of a broad outage with our upstream providers. We are currently working with them, and will continue posting updates as the issues are investigated. Investigating intermittent issues https://status.culpersec.com/incident/602005 Thu, 12 Jun 2025 18:44:00 -0000 https://status.culpersec.com/incident/602005#5128b37662a1d22d9748b81be3d9e798eca0566667ba7b149cefd9d7eeabc75b We believe connectivity issues are the result of a broad outage with our upstream providers. We are currently working with them, and will continue posting updates as the issues are investigated. Investigating intermittent issues https://status.culpersec.com/incident/602005 Thu, 12 Jun 2025 18:34:00 -0000 https://status.culpersec.com/incident/602005#03df451d66f16d099c12cb4ab3ff481430b654c5c8456335d74cf5ce6e9825c8 We are seeing widespread indication of connectivity issues across multiple services. We are currently investigating. We will post updates here as they become available. Investigating intermittent issues https://status.culpersec.com/incident/602005 Thu, 12 Jun 2025 18:34:00 -0000 https://status.culpersec.com/incident/602005#03df451d66f16d099c12cb4ab3ff481430b654c5c8456335d74cf5ce6e9825c8 We are seeing widespread indication of connectivity issues across multiple services. We are currently investigating. We will post updates here as they become available. CulperIQ Maintenance https://status.culpersec.com/incident/595120 Sun, 01 Jun 2025 21:30:48 +0000 https://status.culpersec.com/incident/595120#48ae6ff12b3348a7544be924c21ba7c2e39399cfbf137ed7050f6de95530b5c7 Maintenance completed CulperIQ Maintenance https://status.culpersec.com/incident/595120 Sun, 01 Jun 2025 21:30:48 +0000 https://status.culpersec.com/incident/595120#48ae6ff12b3348a7544be924c21ba7c2e39399cfbf137ed7050f6de95530b5c7 Maintenance completed CulperIQ Maintenance https://status.culpersec.com/incident/595120 Sun, 01 Jun 2025 18:00:48 -0000 https://status.culpersec.com/incident/595120#5e32f03457c81c5766417f5f5bac8b677b3219bf5f6bb3345fc0d630a0a9995f CulperIQ will be undergoing minor maintenance. During this time, certain modules may be slightly degraded, requiring a browser refresh. CulperIQ Maintenance https://status.culpersec.com/incident/595120 Sun, 01 Jun 2025 18:00:48 -0000 https://status.culpersec.com/incident/595120#5e32f03457c81c5766417f5f5bac8b677b3219bf5f6bb3345fc0d630a0a9995f CulperIQ will be undergoing minor maintenance. During this time, certain modules may be slightly degraded, requiring a browser refresh. Document Storage Migration https://status.culpersec.com/incident/594520 Sat, 31 May 2025 09:00:33 +0000 https://status.culpersec.com/incident/594520#a6b8295b5d740fd85c23dbfacf60114150b3bf00d0c4c168326d653c5536f332 Maintenance completed Document Storage Migration https://status.culpersec.com/incident/594520 Sat, 31 May 2025 05:00:33 -0000 https://status.culpersec.com/incident/594520#5cc4a38625768e72ae30300d1d2a9f1c3eb9b40544f2745f788b5b21c2f755f0 During this time, Safeguard Policy Library may be unavailable to users. CulperIQ Maintenance https://status.culpersec.com/incident/546301 Thu, 17 Apr 2025 03:59:02 +0000 https://status.culpersec.com/incident/546301#37126cedd1ae10cdf5d73bb1093d690f816acade0d3574a23680a8f3dd461e43 Maintenance completed CulperIQ Maintenance https://status.culpersec.com/incident/546301 Thu, 17 Apr 2025 03:59:02 +0000 https://status.culpersec.com/incident/546301#37126cedd1ae10cdf5d73bb1093d690f816acade0d3574a23680a8f3dd461e43 Maintenance completed CulperIQ Maintenance https://status.culpersec.com/incident/546301 Wed, 16 Apr 2025 22:00:02 -0000 https://status.culpersec.com/incident/546301#fa6d5b10db3b55d3eeb77ce7f910b56513c1a98e41ba5cd8d4653e866cc3b115 CulperIQ will undergo scheduled maintenance during the scheduled window to deploy updates across the frontend, backend functions, and supporting infrastructure. We do not anticipate any downtime, but you may experience temporary service degradation while updates are applied. If you are actively using the platform during this time, you may see a prompt to refresh your browser session in order to receive the latest platform updates. We appreciate your understanding and are committed to keeping your experience as seamless as possible. If you have any questions or encounter issues during or after the maintenance period, please reach out to your account management team. CulperIQ Maintenance https://status.culpersec.com/incident/546301 Wed, 16 Apr 2025 22:00:02 -0000 https://status.culpersec.com/incident/546301#fa6d5b10db3b55d3eeb77ce7f910b56513c1a98e41ba5cd8d4653e866cc3b115 CulperIQ will undergo scheduled maintenance during the scheduled window to deploy updates across the frontend, backend functions, and supporting infrastructure. We do not anticipate any downtime, but you may experience temporary service degradation while updates are applied. If you are actively using the platform during this time, you may see a prompt to refresh your browser session in order to receive the latest platform updates. We appreciate your understanding and are committed to keeping your experience as seamless as possible. If you have any questions or encounter issues during or after the maintenance period, please reach out to your account management team. CulperIQ Portal recovered https://status.culpersec.com/ Thu, 03 Apr 2025 01:39:54 +0000 https://status.culpersec.com/#be8545afc11735e1791e82b03fdcdf9c30502f90eb5bbb852fa56dd8ad8a940c CulperIQ Portal recovered CulperIQ Portal went down https://status.culpersec.com/ Thu, 03 Apr 2025 01:34:10 +0000 https://status.culpersec.com/#be8545afc11735e1791e82b03fdcdf9c30502f90eb5bbb852fa56dd8ad8a940c CulperIQ Portal went down Service Upgrades https://status.culpersec.com/incident/458450 Sat, 09 Nov 2024 06:30:00 +0000 https://status.culpersec.com/incident/458450#df2b8d153241b2580fe6fbba108b0a56a288ab97738f3e912f9e9a14f1317fd4 Maintenance completed Service Upgrades https://status.culpersec.com/incident/458450 Sat, 09 Nov 2024 06:30:00 +0000 https://status.culpersec.com/incident/458450#df2b8d153241b2580fe6fbba108b0a56a288ab97738f3e912f9e9a14f1317fd4 Maintenance completed Service Upgrades https://status.culpersec.com/incident/458450 Sat, 09 Nov 2024 04:30:00 -0000 https://status.culpersec.com/incident/458450#e116b8f41102fbe519a7c0e9e38feb24c89b0a541aaac743b09a94e4394067d5 While upgrades are ongoing, certain backend systems may be unavailable Service Upgrades https://status.culpersec.com/incident/458450 Sat, 09 Nov 2024 04:30:00 -0000 https://status.culpersec.com/incident/458450#e116b8f41102fbe519a7c0e9e38feb24c89b0a541aaac743b09a94e4394067d5 While upgrades are ongoing, certain backend systems may be unavailable Database Upgrade https://status.culpersec.com/incident/447760 Sun, 20 Oct 2024 22:00:36 +0000 https://status.culpersec.com/incident/447760#f0c87c933a2bbf1465be4e27d3761d294f982c1431c119563639af48440fbeaa Maintenance completed Database Upgrade https://status.culpersec.com/incident/447760 Sun, 20 Oct 2024 22:00:36 +0000 https://status.culpersec.com/incident/447760#f0c87c933a2bbf1465be4e27d3761d294f982c1431c119563639af48440fbeaa Maintenance completed Database Upgrade https://status.culpersec.com/incident/447760 Sun, 20 Oct 2024 21:45:36 -0000 https://status.culpersec.com/incident/447760#4b8c519d488712ffa590d5477fd36b4c567032d87d8219750c33aa3c0802664e While the upgrade is being conducted, expect service degradation on the online portal. Database Upgrade https://status.culpersec.com/incident/447760 Sun, 20 Oct 2024 21:45:36 -0000 https://status.culpersec.com/incident/447760#4b8c519d488712ffa590d5477fd36b4c567032d87d8219750c33aa3c0802664e While the upgrade is being conducted, expect service degradation on the online portal. Backend Upgrade https://status.culpersec.com/incident/445333 Wed, 16 Oct 2024 04:00:00 +0000 https://status.culpersec.com/incident/445333#02d2ca38bf525d7896828e4b6c0478a25c02f247c09046ef3c5c360211fab8ca Maintenance completed Backend Upgrade https://status.culpersec.com/incident/445333 Wed, 16 Oct 2024 04:00:00 +0000 https://status.culpersec.com/incident/445333#02d2ca38bf525d7896828e4b6c0478a25c02f247c09046ef3c5c360211fab8ca Maintenance completed Backend Upgrade https://status.culpersec.com/incident/445333 Wed, 16 Oct 2024 02:00:00 -0000 https://status.culpersec.com/incident/445333#40aee75e171d89b81e6e1398506a1a515404e8b449ea7905af349e057a6366fd While the backend APIs are maintenance, performance on CulperIQ may be degraded. Backend Upgrade https://status.culpersec.com/incident/445333 Wed, 16 Oct 2024 02:00:00 -0000 https://status.culpersec.com/incident/445333#40aee75e171d89b81e6e1398506a1a515404e8b449ea7905af349e057a6366fd While the backend APIs are maintenance, performance on CulperIQ may be degraded. CulperIQ Update https://status.culpersec.com/incident/350973 Mon, 08 Apr 2024 03:59:00 +0000 https://status.culpersec.com/incident/350973#7639a00f490fc8222233e964ff613c5c6c4c39c21d4885303f8a10addc4d238b Maintenance completed CulperIQ Update https://status.culpersec.com/incident/350973 Mon, 08 Apr 2024 03:59:00 +0000 https://status.culpersec.com/incident/350973#7639a00f490fc8222233e964ff613c5c6c4c39c21d4885303f8a10addc4d238b Maintenance completed CulperIQ Update https://status.culpersec.com/incident/350973 Sun, 07 Apr 2024 12:00:00 -0000 https://status.culpersec.com/incident/350973#2492e4afb0dd6bb326fbab0af628e987733bfa8b4088f6df3de0d1e5d7f902f3 During the maintenance window you may experience degraded performance while in CulperIQ. During select periods, you may be unable to login. Due to an upgrade of the authentication system, once maintenance is completed you will receive an email with a link to complete setting up your user account - All of your previous roles and data will be tied to your new account though you will need to reset your password and re-register MFA. CulperIQ Update https://status.culpersec.com/incident/350973 Sun, 07 Apr 2024 12:00:00 -0000 https://status.culpersec.com/incident/350973#2492e4afb0dd6bb326fbab0af628e987733bfa8b4088f6df3de0d1e5d7f902f3 During the maintenance window you may experience degraded performance while in CulperIQ. During select periods, you may be unable to login. Due to an upgrade of the authentication system, once maintenance is completed you will receive an email with a link to complete setting up your user account - All of your previous roles and data will be tied to your new account though you will need to reset your password and re-register MFA. System Upgrade https://status.culpersec.com/incident/331558 Sun, 25 Feb 2024 06:00:00 +0000 https://status.culpersec.com/incident/331558#dae3ff5ac33a97e9b7da9be279acfc07994a08494215a4b587479d759a621e49 Maintenance completed System Upgrade https://status.culpersec.com/incident/331558 Sun, 25 Feb 2024 06:00:00 +0000 https://status.culpersec.com/incident/331558#dae3ff5ac33a97e9b7da9be279acfc07994a08494215a4b587479d759a621e49 Maintenance completed System Upgrade https://status.culpersec.com/incident/331558 Sun, 25 Feb 2024 03:00:00 -0000 https://status.culpersec.com/incident/331558#2a2df0424d1318c8f313eaf2cbb175fde57f49b242640ffb2dea02384e003e7d Portal and API systems will be unavailable during system upgrade. System Upgrade https://status.culpersec.com/incident/331558 Sun, 25 Feb 2024 03:00:00 -0000 https://status.culpersec.com/incident/331558#2a2df0424d1318c8f313eaf2cbb175fde57f49b242640ffb2dea02384e003e7d Portal and API systems will be unavailable during system upgrade. Feature Update https://status.culpersec.com/incident/290052 Tue, 21 Nov 2023 03:30:00 +0000 https://status.culpersec.com/incident/290052#73668c22b91cc13f122e6fa1e82090e5cf87bd105b9c366e742916572beb14e1 Maintenance completed Feature Update https://status.culpersec.com/incident/290052 Tue, 21 Nov 2023 02:30:00 -0000 https://status.culpersec.com/incident/290052#0c16047df79bbdfd04221dfb6c61122aefa63ee1456c44ec68ebd85efd5efa0b CulperIQ services may be unavailable during upgrades. Users may experience a forced refresh of their browser window while working in the portal. Assessments unavailable https://status.culpersec.com/incident/284348 Wed, 08 Nov 2023 16:08:00 -0000 https://status.culpersec.com/incident/284348#e34998441156c58d90431c519dfd98c499fc0ca4065a0d5ba10716bbc26a3a04 For approximately 11 minutes, the CulperIQ backend services experienced degraded API performance for some services, causing Assessments to be unavailable for a short time. The issue was immediately escalated through automations in our response and the team was immediately engaged. The issue has been resolved and all CulperIQ services are restored. Assessments unavailable https://status.culpersec.com/incident/284348 Wed, 08 Nov 2023 15:49:00 -0000 https://status.culpersec.com/incident/284348#81e1f07281593c2a8dcae3ae4b6a19882fb4e41cc9696d524c4de4b37fa0374e Degraded API performance detected causing availability issues with the Assessments module in CulperIQ. Team is engaged and working the issue. Scheduled API Maintenance https://status.culpersec.com/incident/262370 Sat, 09 Sep 2023 14:00:00 +0000 https://status.culpersec.com/incident/262370#473a8e823c4486d4e2f44bb0089297708c8f697b26741dde78d8c06f7a90af2a Maintenance completed Scheduled API Maintenance https://status.culpersec.com/incident/262370 Sat, 09 Sep 2023 13:30:00 -0000 https://status.culpersec.com/incident/262370#01a54d411bb52f4523bfaebe463cb3c6cf3fe27d3b6e219e6aa99957359b146f CulperIQ functionality will be temporarily unavailable for system maintenance. All other systems will be available during this time.